Finally, a refrigerator...

The theme this week has been appliances. In my fantasy of Sears delivery and installation service, competent, cheerful people arrive with your order and make sure everything is up and running before they leave. If there's a problem or an irregularity, they're prepared to deal with it. The reality fell somewhat short of that. Monday morning we recieve a phone call at 7am informing us that Sears was on the way to the house to deliver the appliances. We don't actually live in the house yet (we've still got a few more days in the old place) so someone had to dash over to the new house to meet the delivery guys. It sucks to have to dash anywhere at 7am but we were excited about getting out stuff so it was okay. Unfortunately they brought the wrong refrigerator and were not able to hook up the vent for the dryer (something about us needing more than just a hole in the wall to attach the flexible tubing to). So my husband arrived home pretty deflated. No fridge and we can't use the dryer until someone fixes the vent.

The next evening we recieved a call from Sears to tell us that our fridge would arrive the following morning but when the guys in the big truck arrived all they had was some more dryer vent tubing for me. Somehow between the previous evening ("your refrigerator will be delivered tomorrow!") and the following morning the refrigerator was now "out of stock".
Shitty.

The happy ending is that this morning (thursday) when I dashed over to the house to meet the Sears guys (who had alerted me they were on the way) there was an honest-to-god refrigerator. The very model we ordered! In the right color, even!

See how easy it is to be delighted with something once your expectations have been so diminished?

Monday I was pissed off at how shitty Sears "delivery and installation" is....today I'm so happy to have my refrigerator that I don't even care anymore.

A good thing to note: If you buy a fridge that needs to hook up to your water system and the fridge isn't going in right next to the sink or dishwasher, Sears will not hook it up. They won't go under the floor to hook up the water line to the closest water pipe (which might be inches away). So "installation" means, basically, they bring it in your house and plug it in. I'm going to have to get a handyman to run the water for me and fix my dryer vent.